Coming soon — Join the pre-release list for early access, deals, and customisation.

TenLink

Agency-side welcome concept

A lighter kind of agency workflow

Welcome to TenLink — the intuitive home base for agency flow.

The agency operating system for contractors, jobs, communication, compliance, and workflow inside the TenFlow ecosystem.

Built to help agencies coordinate requests, contractors, messaging, scheduling, and billing in one connected place.

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Ecosystem: Ten99 for contractors · TenLink for coordinators and agencies

Covers agency requests, contractor coordination, messaging, calendar flow, invoices, and quick actions.

Today's flow

Smooth, not scattered

12
Open
8
Pending
19
Filled
24
Done

New request

Ready to review

Request details pulled in and ready for assignment.

Clear fitQuick review

Connected workflow

From request to invoice

Messages, notes, and billing stay connected.

Smart touches

Fun, useful, human

Questions? Custom needs?

We'd love to hear from you — email for pre-release updates, deals & customisations.

What TenLink helps with

A warm, intuitive welcome to agency flow.

Clarity first, with scheduling, staffing, communication, and billing connected underneath.

Staffing that feels lighter

Coordinate requests, contractors, and open needs without the usual clutter.

Messages that stay connected

Keep communication, requests, and workflow moving together in one system.

Scheduling with breathing room

See what is open, pending, or filled at a glance with a clearer workflow.

Money tools that make sense

Track rates, invoices, and agency-side details without bouncing between tabs.

Compliance

Track forms, credentials, and readiness so your team can move faster with fewer surprises.

Invoices & records

Keep billing steps and workflow tied together instead of scattered across tabs.

Welcome page idea

Not a stiff software vibe. More like a confident, happy front door.

Warmth, motion, and clarity first — then discover scheduling, staffing, communication, and financial tools underneath.

Open TenLinkSee alternate concepts

Agency-first

Built around requests, staffing, and follow-through.

Connected

Messages and workflow feel like part of the same system.

Visual

Hints at scheduling and coordination without dumping a full dashboard on first glance.

Fun

Soft motion, rounded shapes, and a more inviting personality.

Preview · dashboard bar (not live on this page)

Who it's for

Staffing agenciesInterpreter agenciesService coordinatorsTeams managing freelancers and client requests

Scaffold in the app

DashboardRosterJobsScheduleJob FilesComplianceInboxBillingTeamAnalytics

Platform · security

Built for confidentiality, without over-claiming

Interpreting and field-service agencies handle sensitive assignment details. TenLink and Ten99 are designed around tenant isolation, encrypted connections, and minimal exposure — not marketing badges we have not earned yet.

Encrypted in transit

Web and API traffic uses HTTPS (TLS 1.2+). Firebase Firestore and Storage clients connect over TLS — required for production and for App Store–distributed apps that sync assignment data.

Encrypted at rest

Operational data (student/service profiles, schedules, credentials) lives in Google Cloud Firestore and Storage, encrypted at rest with AES-256 by default. Sensitive onboarding fields (SSN last-4, ID photos) use agency-scoped paths and server-mediated access — not public URLs.

Separate tenants

Agency jobs and client AR live under your agency. Contractor appointments, job files, and invoices live in each contractor’s Ten99 account — not a shared CRM dump.

Contact privacy on jobs

Shared job and dispatch views use masked contact labels. Raw phone numbers are not the default on documents peers see (Secure Handshake).

You control the packet

Job file notes and attachments are what your coordinators put in the work packet. Private contractor notes on Ten99 are never synced from the agency side.

When clients ask for more

  • HIPAA-oriented programs — When a client requires PHI handling, we pursue vendor BAAs, access controls, and retention policies — not a landing-page checkbox before the work is done. TenConnect start-of-call can select HIPAA mode to apply healthcare retention and recording defaults. Live video uses Daily with Healthcare add-on + BAA when PHI is on the call.
  • FERPA / school VOD programs — Education sessions use FERPA mode: recording off unless the district enables it, shorter caption retention, student-masked logs, no parent-portal transcript dump, DPA-oriented vendor posture. Not a FERPA certification claim.
  • Video layer (Daily) — Realtime media runs on Daily — SOC 2 Type II, GDPR posture, HIPAA via Healthcare add-on + BAA, published uptime targeting 99.99%. That covers the room; TenLink still owns dispatch, logs, and agency data.
  • SOC 2 and enterprise review — Daily’s SOC 2 helps video RFPs. TenLink’s own Type II remains on the roadmap when buyers require the application vendor’s attestation — not required to run dispatch with your roster on Ten99 today.

We would rather under-promise and ship real controls than display compliance logos we cannot substantiate.

On the roadmap

  • Early-access onboarding
  • Pre-release pricing and launch deals
  • Customisation options for agency workflows
  • Migration support for teams moving from legacy AMS tools, spreadsheets, and inbox chaos